We hope you’re looking forward to your stay with Flying Butler Apartments. Please help us to prepare for your booking and to adhere to our Health & Safety Policy by completing the following questionnaire. You’ll need to confirm: contact details for all guests staying in the apartment over the age of 18, and if you need to quarantine; whether or not you’d like for our housekeepers and maintenance technicians to fulfil their standard weekly services (for bookings of 7 nights or more).
In accordance with government guidelines, we’d like to assure you that any Flying Butler member of staff that enters an apartment will be wearing the appropriate Personal Protective Equipment (PPE) for both your safety and their own.
Here is an overview of our available weekly services:
This is our standard housekeeping service. Unless you have to quarantine at the beginning of your stay and you request our Care Package instead, our housekeepers and maintenance technicians will enter the apartment at some point between 9am and 6pm on your dedicated service day to complete the following:
You have the option to choose this service if you have to quarantine at the beginning of your stay and if you’d prefer for our staff not to enter your apartment during your quarantine period. If so, our housekeepers will make a contact-free delivery of the following items for the duration of your quarantine period:
If you are required to quarantine for the first 10 days following your arrival into the UK, you are NOT required to let us know and you do NOT have to choose our Care Package service. If you would like to volunteer this information, please continue on.
How long is your booking with us?*
Will you be arriving from outside the UK?*
Do you need to quarantine following your arrival into the UK?*
Please Note: Any guest arriving from a country of origin not listed on the UK Government website must quarantine for the first 10 days following their arrival into the UK. To see whether your country is on the list, please click here.
By ticking this box you are confirming that you are travelling in accordance with the most up-to-date Coronavirus Government Guidelines.
By ticking this box you are confirming that all the details you have provided in this Flying Butler Pre-Arrival Survey are true and accurate and that it is your obligation to update Flying Butler Apartments Ltd of any changes to the details contained within.
stay@flyingbutler.com or 
+44 (0)20 3743 0331
