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Entering your apartment


Here’s a short, helpful video showing how to use the igloohome Smart Mortise 2 system so that you can access your apartment using the code you’ve been provided in your Flying Butler check-in information email. 

Igloohome Smartlocks are an award-winning smart and secure entry system which we hope will add peace of mind and convenience to your stay with us. 

If you have any problems accessing your apartment using the smart lock system during your stay, please contact our friendly Guest Services team on +44 (0)800 652 2552 for quick and helpful assistance. 

We hope you enjoy your stay!

Bookings can be made online or you can reach out to our reservations team via Email Flying Butler or Call Flying Butler +44 (0)20 3743 0331